The All-in-One Phone System. The AltiServ™ platform is the foundation of every AltiGen phone system, pre-packaged with powerful functionality. The telephone system includes all standard PBX functionality, and can support all Voice over IP (VoIP), analog, or a combination of both. The phone system is easily scaled in both size and capability. All day-to-day management of the phone system can be handled in-house.
AltiGen Phone System Components and Software The following components and software are available on all AltiGen phone systems:
VoIP & Analog Telephones:
IP 710 Telephone
AltiGen's award winning Voice over IP telephone provides paging, intercom, busy lamp fields, and much more. IP 710 Overview | IP 710 Brochure
VoIP Softphone
AltiGen systems include call control software (AltiView). This same software can be easily upgraded to become a softphone. VoIP Softphone Overview
IP 705 Telephone
The IP 705 is a standard desktop IP phone designed exclusively for AltiGen VoIP phone systems. IP 705 Overview | IP 705 Brochure
AltiTouch™ 510 Telephone
AltiTouch 510 telephones make executive level features and capabilities affordable enough for every user. AltiTouch 510 Overview | 510 Brochure
Phone System Management Software
AltiAdmin™
The AltiWare administrator (AltiAdmin) allows you to easily manage all switching, extension, workgroup, and messaging functions using intuitive windows that guide you through the configuration steps for each feature. AltiAdmin communicates with the AltiGen phone system via TCP/IP, allowing you to remotely manage your phone system from virtually anywhere. AltiAdmin Overview | AltiAdmin Demo
Call Control Software for End-Users
AltiView™
Our desktop software provides call control, voicemail management and “screen pops”. AltiView is included with every system. AltiView Overview | AltiView Demo
AltiConsole™
Our included operator software makes it easy to juggle calls and know who is calling. It even works with multiple locations. AltiConsole Overview | AltiConsole Demo
Call Center Software
AltiAgent™ and AltiSupervisor™
Our agent software will help your team professionally answer calls with real time statistics and advanced caller info. Supervisors have complete control with live views & monitoring of agent status, call queues and performance statistics.Overview | AltiAgent demo | AltiSupervisor demo
Call Monitoring
When enabled, our supervisor software can allow managers to selectively monitor live calls even when out of the office. Call Monitoring Overview
Advanced Routing/Call Distribution
Route your customer calls automatically by caller id , account number and more to the right employee every time. Routing Overview | Routing Datasheet
Software Development Kit (SDK)
Custom integration with AltiGen's phone system is possible using our Software Development Kit. SDK Overview
The telephone system includes all standard PBX functionality, and can support all 
